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FAQ

What technology is used to print on t-shirts?

We use the Direct to Garment (DTG) method of printing.

 

How durable is the printed artwork on the shirts?

Our experience shows us that our shirts are just as durable after repeatedly washing and drying as any other screen-printed t-shirt.
We do recommend that you wash your shirts in cold water and tumble dry low or hang dry. This will help keep the prints looking their best the longest, as well as prevent the shirt color itself from fading prematurely.

 

What inks are you using for printing apparel?

Our apparel is created with the latest in garment printing technology and our inks are water based and generates very little waste, making our print process very eco-friendly. This makes the feel much softer than traditional screen printed shirts, but just as durable. 

We’re using CPSIA (Consumer Product Safety Improvement Act) compliant inks which are needed when printing on children's wear 12 and below.

 

What is the thickness of the frame?

Our frames are made in wood. Acrylic covers the print and the frames are black. The frames have a border of 1" making the final diameter of a Framed Poster 1" larger all around. ie. 24" x 36" = 26" x 38". Frames are not matted.

 

What are the posters paper specs?

Basis Weight: 192 g/m2
Media Thickness: 10.3 mil (0.26 mm)
ISO Brightness: 104%
Opacity: 94% 

 

Who pays the customs duties & taxes?

Shipments outside of the USA may be subject to customs fees, depending on your country. The fee may vary depending on your order value, country limits, and other factors. You are responsible for these fees. 

 

What if the product is damaged in the mail?

We'll ask for a photo of the damaged goods, and will send a replacement. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

What if a frame breaks during shipment?

If any order arrives broken, damaged, incomplete, or wrong, we will reship your order to ensure you are satisfied. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

What if I have ordered the wrong size?

We only produce the items after we receive your order. That's means all items are printed on demand. If you have ordered the wrong size, please inform us as soon as possible. If the item is still not yet in production, we can change the size for you. We are unable to offer exchange after the order has been fulfilled and shipped.